Giftly Reviews
Giftly has an overall rating of 4.9 based on 62 reviews. Customer feedback on Giftly is mixed: Giftly reviewers highlight positive aspects like easy to use, wide variety of gift options, instant delivery, customizable gifts, which strongly appeal to individuals looking for convenient gift solutions, people who want to send personalized gifts, busy professionals, those seeking last-minute gift options. However, Giftly is often criticized for its limited international availability, some users report delivery issues, customer service can be slow, fees can be high.
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How would you rate Giftly?
All Giftly Reviews (62)
Cher-carson
May 24, 2026
"Pretty easy on my phone"
I used it on my phone and it worked fine overall. It did take a little while to load at first, which was annoying, but once it opened up, I was like okay fine, this is actually easy to use.
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james-Randolph
May 21, 2026
"I sent a gift in just a few..."
I sent a gift in just a few minutes and it was super simple!!! No stress, no confusion, just quick and easy!!!
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EthelOsborne
May 19, 2026
"Easy way to make a quick gift feel personal"
I liked being able to choose the place and still add my own message so it didn’t feel like a totally generic gift. It was simple to set up and send, which I appreciated. A few of the design options were kind of basic, and that felt preventable, but it wasn’t a big deal. My friend was happy with it, so I’d use it again when I need a quick gift.
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MichaelNieves
May 19, 2026
"Heads up: this arrived way sooner than I expected"
Just a quick warning for anyone ordering: my delivery showed up much faster than I thought it would. No problems at all, everything went smoothly, just be ready because it might arrive earlier than planned.
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RichardRouth_36
May 02, 2026
"Clear fees at checkout"
The fees showed up before I paid. No weird surprises at the end or random extra charges. Easy checkout, honestly.
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Florence_morita00
May 02, 2026
"Everything was laid out fairly from the start"
I appreciated that the fees were clearly explained upfront. Nothing unexpected showed up later, which feels like the fair way to do business. Overall, it worked fine and I had no issues.
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SylviaWillis
April 30, 2026
"My sister loved it, even though I was a little nervous"
I sent a Giftly to my sister and she ended up being really happy with it. I’ll admit, after I paid I got a little nervous and wasn’t totally sure everything would go through the way it was supposed to. But it arrived fine, and she liked being able to choose what worked best for her. Simple on my end overall, and no real issues.
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DavidSaylor_26
April 26, 2026
"Super easy to use"
The website was easy to figure out and everything worked without any hassle.
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FredricGauvin_66
April 23, 2026
"Clear and Easy to Follow"
Redeeming it was straightforward. The instructions were clear, and I didn’t feel like I had to figure things out on my own. Nothing overly complicated, which I appreciated.
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Marisa-ayers
April 12, 2026
"Seems like a solid gift, just wish I’d found it sooner"
Giftly feels straightforward to me. I like that the person receiving it can decide how they want to use it, so it doesn’t feel weird or overly complicated. my only issue is bad timing on my part—I came across it after I’d already stressed over what to get. Simple idea, but it makes a lot of sense.
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CordieWaters_61
April 11, 2026
"Easy to buy, but still waiting for an apology"
Buying it was really quick and hassle-free, which I appreciated. That said, I’m still expecting an apology for how things were handled afterward
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marie_Rodriguez03
April 08, 2026
"Pretty quick help, honestly"
I had a question about my gift card email and reached out to support. I was expecting it to take a while, or maybe not be that helpful, but actually they got back to me fast and sorted it out without making it a whole thing. Really appreciated how easy it ended up being.
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Ralph_bruner85
March 24, 2026
"Refund was easier than I thought"
I had to get a refund for Giftly gift because I accidentally sent it to wrong email. I figured it was going to turn into a whole hassle, but it was painless.
I reached out to support and they replied quick. Refund showed up a few days later, no weird back and forth or anything. Really easy experience overall, and I’d use Giftly again.
I reached out to support and they replied quick. Refund showed up a few days later, no weird back and forth or anything. Really easy experience overall, and I’d use Giftly again.
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hello_virginia308
March 23, 2026
"Canceling reminded me of how support should be"
I had to cancel my Giftly order, and it was way easier than I expected. I’ve dealt with cancellations from other services before where it turns into a whole back-and-forth, but this was quick and stress-free. The refund info was clear too, which I really appreciated...
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lesliewarren9022
March 13, 2026
"Lots of options, almost too many"
I tried Giftly because I had no idea what kind of gift card to get, and I liked that there were so many places to choose from. They had local restaurants, bigger stores, coffee spots, and a few options I wouldn’t have thought of on my own.
It definitely made things easier, and my friend liked being able to pick where to use it. That said, I did feel a little overwhelmed scrolling through all the choices at first, but the site was simple enough and everything worked fine for me.
It definitely made things easier, and my friend liked being able to pick where to use it. That said, I did feel a little overwhelmed scrolling through all the choices at first, but the site was simple enough and everything worked fine for me.
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hello_rebecca351
March 10, 2026
"Easy gift option for almost any occasion"
I’ve used Giftly a couple times now, once for a birthday and then again as a thank-you gift. It was simple to use and didn’t feel as limiting as some gift cards can. It’s a good choice when you’re not totally sure what someone would actually want. I’ll probably use it again around the holidays, if there’s any kind of promo or credit for repeat customers, I wouldn’t mind that either.
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Sean-wright
March 06, 2026
"Checkout was simple and quick"
I liked that giftly gave me a few ways to pay without making the whole checkout feel like a hassle. I used my card, and it went through fast with no odd extra steps or anything that made me feel like they were trying to sneak in extra friction. It seemed like they actually wanted the payment part to be easy, which I appreciated. Straightforward experience overall
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christine.Parker
March 03, 2026
"Email arrived right away"
I used giftly to send a gift by email, and it worked exactly how you’d hope. The email showed up quickly, with no strange delay or missing message. My friend got it the first time, so I didn’t have to resend anything or contact support. that’s the main thing I care about with this kind of service — it should just be simple, fast, and reliable. This was
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JACKSON
March 01, 2026
"Loved the personal touch"
I used giftly for a birthday gift, and the personalization turned out exactly how I wanted. It was super easy to add a message, and it didn’t feel generic at all. My friend really liked that it felt like it was made just for her. I’m happy with it overall...
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JasmineWeathers_85
February 27, 2026
"Easy last-minute gift option"
I used Giftly for a last-minute birthday gift, and it worked out really well. I liked being able to pick the exact amount, instead of guessing on some random gift they might not even use.
The fee seemed reasonable to me, and the recipient got it quickly with no hassle. I’d definitely recommend it if you need an easy gift that still feels useful.
The fee seemed reasonable to me, and the recipient got it quickly with no hassle. I’d definitely recommend it if you need an easy gift that still feels useful.
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